At NovaMart (operated by SKN Tour and Transport Private Limited), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (www.novamart.biz) or use our platform to buy and sell products. By using our website, you consent to the practices outlined in this policy.
1. Information We Collect
We collect several types of information to provide and improve our services:
1.1 Personal Information
When you register as a customer or vendor, place an order, or interact with our platform, we may collect the following personal information:
Contact Information: Name, email address, phone number, and shipping/billing address.
Account Information: User ID, password, and profile details.
Payment Information: Credit card details, billing address, and other payment-related information, which are processed securely through third-party payment gateways.
1.2 Non-Personal Information
We also collect non-personal information to improve our website’s functionality and enhance user experience:
Device Information: Information about the device you use to access the platform (e.g., device type, operating system, browser type).
Usage Data: Details of how you use the site, including your IP address, pages visited, links clicked, and time spent on the platform.
Cookies and Tracking Technologies: We use cookies and similar technologies to track your browsing behavior on our site. This helps us offer you a better and more personalized experience.
2. How We Use Your Information
We use the information we collect in the following ways:
To Provide Services: We use your personal information to process your orders, fulfill purchases, and provide customer support.
To Improve User Experience: Non-personal information helps us understand user behavior and enhance the performance and functionality of the site.
To Communicate with You: We may use your contact information to send order confirmations, shipping updates, newsletters, promotions, or other communications.
To Process Payments: Your payment details are used solely for processing transactions, and all payment data is encrypted and handled securely by third-party providers.
To Comply with Legal Obligations: We may need to use or disclose your information to comply with applicable laws, regulations, or legal processes.
3. How We Protect Your Information
We take reasonable measures to protect your personal data from unauthorized access, alteration, or disclosure. These include:
Data Encryption: We use SSL encryption to secure personal and payment information during transmission.
Access Control: Only authorized personnel have access to your information, and we employ stringent measures to safeguard it.
Third-Party Service Providers: We work with trusted third parties, such as payment processors and logistics companies, who are required to adhere to privacy standards.
While we take these measures to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
4. Sharing of Your Information
We may share your personal information with the following parties under certain circumstances:
Vendors and Sellers: If you are a customer purchasing products, we may share your information with the relevant vendor for the purpose of fulfilling your order.
Third-Party Service Providers: We share information with trusted third-party service providers who help us with payment processing, shipping, marketing, and customer support.
Legal Authorities: If required by law or to protect our rights, we may disclose your personal information to comply with legal obligations, enforce our policies, or respond to claims or legal processes.
5. Your Rights and Choices
You have the following rights with respect to your personal data:
Access and Correction: You can access or update your personal information at any time by logging into your account or contacting us.
Data Deletion: You can request the deletion of your personal information by contacting us, subject to legal obligations (such as record retention for tax or legal purposes).
Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails or promotional communications by following the unsubscribe link in the email or by contacting us directly.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (such as web beacons) to enhance your experience on NovaMart. These technologies help us:
Remember your preferences and settings.
Analyze trends and user behavior.
Provide personalized content and advertisements.
You can manage your cookie preferences through your browser settings, but disabling cookies may affect some of the website’s functionality.
7. Third-Party Links
NovaMart may contain links to third-party websites or services that are not operated or controlled by us. This Privacy Policy applies only to information collected by NovaMart. We encourage you to review the privacy policies of any third-party sites you visit.
8. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
9. Children’s Privacy
NovaMart is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child, we will take steps to delete that information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will be effective as of the date of posting. We encourage you to review this policy periodically to stay informed about how we protect your information.
11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
NovaMart
SKN Tour and Transport Private Limited
Email: info@novamart.biz
Phone: +91 87911 98837
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